How To Turn Off Frozen Android Phone

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This wikiHow teaches you how to set your frozen iPhone or Android. While there are many things that might contribute to your phone freezing, you can usually resolve the issue by restarting information technology. If restarting your telephone doesn't resolve the consequence, you may need to exercise a strength-restart, or possibly even use recovery mode to restore it to its original manufactory settings.

i
Plug your phone into a charger. If your phone won't turn on at all, information technology may have run out of batteries. Plug your telephone into a wall charger or USB port in a computer that isn't comatose, and then let it charge for several minutes.
- If your telephone gives no indication of charging after a few minutes, try a different charger and/or wall outlet.
2
Close a frozen app. If a particular app is frozen but you tin withal utilize your Android, it's pretty easy to force the app to close.
- Starting time, you'll demand to display the open apps. On newer Androids you'll commonly do this by swiping upward from the bottom of the screen, holding your finger, and then letting go—you'll see a list of currently-open apps.^[1]
- If that doesn't work, tap the small square icon at the lesser of the screen (usually at the bottom-right) to brandish open apps. Or, if you're using a Samsung model, tap the three horizontal lines at the bottom instead.^[2]
- Swipe through the apps until y'all see the ane that'south frozen.
- Swipe information technology off the screen. If yous had to swipe left or right to scroll through the apps, swipe the app upwardly to shut information technology. If you scrolled vertically, swipe the app horizontally to close it.
- If you tin't shut the app this way, open your Android's Settings, select Apps or Apps and notifications, tap the app you want to close, and select Forcefulness Stop. If you don't meet this, tap App info showtime.^[3] Tap OK to confirm.
- If an app keeps giving you problems, consider deleting it to avoid future problems.
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3
Restart your Android. If your telephone'southward screen is black, a solid color, or frozen on an app, try restarting it. Printing and hold the power button, and then select the option to Restart. Or, only select Power off, wait nigh thirty seconds, and then try turning it dorsum on again.
- Don't lift your finger from the power button until your Android turns off. If it doesn't turn dorsum on on its own, wait nigh 30 seconds, and then printing and hold the power button to turn information technology back on.
- Depending on your Android, y'all may see the option to select Restart or Power off to continue. If you select Ability off, expect about 30 seconds after the screen goes bare to try turning it back on.
4
Force your phone to restart. If restarting your telephone with the previous stride didn't assist, you can endeavor forcing it to restart.^[4]
- On many mod Androids, you can press and agree the ability push button for about 30 seconds (sometimes more than, sometimes less) to strength information technology to restart.
- On most Samsung models, y'all can force-restart by pressing-and-holding both the book-down and correct-side power buttons at the same time. Hold the buttons down for 7 to 10 seconds.
- If your Android has a removable battery, y'all can force it to restart by removing the bombardment, reinserting it, and then powering the telephone dorsum on.
5
Perform a manufacturing plant reset if your phone is still frozen or won't boot. If you can't get your phone to turn on afterwards it was frozen, a manufacturing plant reset may fix your problem. Keep in listen that manufactory resetting your phone will erase all data on the phone, and so this works all-time if y'all've created a backup already. But as long as you have information synced to your Google business relationship, such equally your contacts, emails, and other data, you'll exist able to restore that even if you don't take a fill-in.^[five]
- First, if your telephone is on and frozen, printing and hold the ability push until it powers down.
- Press and hold the recovery style buttons for your model—if yous're using a Google Pixel or Android One, press and hold the power and book-downwards buttons. If yous take a Samsung model, press and agree the power and volume-up buttons instead.
- If you have a Samsung, y'all'll eventually see the Samsung logo followed by "Installing system update." Then you lot'll encounter "No command." Afterwards about xv seconds, your phone will enter recovery style.
- Utilise the volume buttons to scroll to the Wipe data/factory reset choice, and then printing the power button to select it.
- Select Yes to confirm. Your Android volition now restore to its original factory settings.
- When the restore is complete, you'll be dorsum to the recovery mode menu. Press the power button and select Reboot system now to reboot commonly.
- Once your Android comes back up, you'll be asked to select a wireless network and sign in with your Google account. If yous have a backup, y'all can restore from your backup when prompted.

i
Plug your phone into a charger. If your phone won't turn on at all, the battery could be completely tuckered. This tin can happen if you run out of battery and wait too long to charge your iPhone. Plug your telephone in to a wall ability outlet, a USB 2.0 or three.0 port on a computer (that isn't in sleep mode), or a powered USB hub, and let it charge for several minutes before turning it back on.^[6].
- If yous run into a battery outline with a red sliver when yous connect your phone to the charger, your telephone'due south battery is completely drained and needs time to recharge. Wait about 15 to xx minutes, and then try to power on your phone, standing to let it accuse.
- If the battery symbol doesn't appear inside an hour of plugging in the telephone, endeavor a different charger/outlet.^[7]
ii
Shut a frozen app. If a specific app is frozen on the screen, try using the following steps to forcefulness-close the app:
- On iPhone Ten or later, swipe up from the bottom of the screen and intermission in the eye. Swipe left or right to find the app that's frozen, and and so swipe up on the app's preview to force-close the app.^[8]
- On iPhone SE, iPhone 8, and before, double-tap the home button below your screen, swipe left or correct until y'all've reached the app that's frozen, and then swipe up on the app to shut information technology.
- If there's an app that keeps freezing up on you, consider deleting information technology to avoid bug in the hereafter.
- If you are unable to close the app with these steps, go on with this method.
3
Try restarting your iPhone. If the screen is frozen, restarting your iPhone will usually resolve the problem. Hither's how to do it:
- If you lot have an iPhone X, 11, or 12, press and hold either side volume push until the slider appears, and then swipe the slider and wait 30 seconds for your phone to power down.^[9] To restart your phone, printing and agree the right side button until you see the Apple logo.
- If you have an iPhone SE, iPhone 8, or earlier, press and concord the power button (on the acme-right), and then drag the slider when it appears. Wait nigh 30 seconds for the phone to completely power downwards. To plow information technology back on, press and hold the ability button until y'all meet the Apple logo.
- If this doesn't work, move on to the next step.
four
Force-restart your telephone. If your iPhone'due south screen is blackness or still frozen, y'all tin strength information technology to with a special combination of push button-presses:
- iPhone SE 2d Generation, iPhone 8, and later on:
  - Printing and release the volume-up button.
  - Press and release the book-downward push.
  - Press and hold the right side button until the Apple tree logo appears.
- iPhone seven and vii Plus: Press and agree the book-down button and the right-side buttons at the same time. Keep belongings these buttons downwardly until the Apple logo appears.
- Earlier iPhones: Concur down the Dwelling button and the power buttons at the same time. You lot tin permit go when you see the Apple tree logo on the screen.
5
Start your iPhone in recovery way. If yous've forced your iPhone to restart and see a red or blue screen, or the Apple logo remains on the screen and never goes away, you may be able to update or restore your iPhone in recovery mode. This requires you to connect your iPhone to a computer.
- Connect your iPhone to a computer using a USB cable. If yous are using a PC, make sure yous have the latest version of iTunes installed.
- Open Finder (if you're using macOS Catalina or later), or iTunes (if yous're using macOS Mojave and earlier or a Windows PC).
- Select your iPhone in the left panel (if using Finder) or click the iPhone icon at the top of iTunes.
- Put your iPhone into recovery mode:
  - iPhone SE 2nd generation, iPhone 8, and later on: Printing and release (quickly) the volume-up button, and then printing and release the book-downwards push. Then, press and hold the side button until y'all see the recovery style screen.
  - iPhone seven and 7 Plus: Printing and concur the volume-downward and correct-side buttons at the same time. Proceed holding the buttons down until yous see the recovery fashion screen.
  - iPhone SE 1st generation, iPhone half-dozen, and earlier: Printing and concord the Home push and the right-side buttons down until yous run across the recovery fashion screen.
- Click Update when prompted on your Mac or PC. This process will try to update your iPhone without destroying your settings.
- If the update isn't able to run or it doesn't resolve your result, yous'll demand to restore your iPhone. Go along to the next step.
half-dozen
Restore your iPhone. If you were unable to resolve your issue by updating your iPhone (or the update was unable to run) in the previous step, the adjacent step is to erase and restore your iPhone. If y'all've backed upwards your iPhone to iCloud or to the calculator to which its currently connected, you can easily restore your personal files and settings once the restore is complete. If not, you'll withal accept access to whatever information synced with your Apple ID, such as your contacts, text letters, preferences, and possibly fifty-fifty your photos (depending on what is syncing to iCloud).
- To restore your iPhone, just click Restore on your Mac or PC afterward the update fails. If you've already left that screen, reconnect your iPhone to the reckoner, restart the iPhone in recovery fashion, and so click Update.
- After the update, yous'll be asked to connect your iPhone to a Wi-Fi network and sign in with your Apple ID.
- Once you're logged back in, yous'll be prompted to restore from backup (if bachelor).

Add New Question

Question

How do I fix a frozen phone if the battery in my model is not removable?

Press and concur all of your buttons on your telephone at once and concord for 10 seconds.
Question

What do I exercise if my Samsung LG is locked on the countersign screen and won't unlock even later on taking the battery out?

Plow off your mobile and await for few minutes, so press and hold the power button and the volume upward button at the same time. You should see the root menu. Select "user particular" and clear it.
Question

What if I cannot remove the battery from my frozen mobile phone?

Bring it back to the store that sold you the phone and ask them to help y'all remove the battery.
Question

How practise I prepare a Samsung phone that's frozen?

Volume downward and power push at the same time for about 10 seconds. It should restart so await out for the problems causing this.
Question

My Android Alcatel is frozen on the 4G screen. What can I do?

Agree both the volume buttons and ability push button for about 15 seconds then restart it.
Question

What can I do if my Android phone doesn't turn on?

Remove the battery for a few moments, then put it back in again. Accuse it for few minutes, then plough information technology on.
Question

What exercise I do if my I tried turning my iPhone on but information technology stays on the powering on stage?

Hold the home button and the ability button at the aforementioned time and information technology should power off and you should be able to plough it on and it work properly.
Question

How do I fix my frozen mobile phone?

Marc Timothy Moses

Community Answer

If you take a telephone with a bombardment that is built in, it's next to impossible, merely if yous have a phone with a removable bombardment slot, attempt removing the battery.
Question

What tin can I do if holding the book up push and the ability off button usually works only doesn't now?

You could attempt taking the battery out and putting it back in, I had the same trouble and doing this worked.
Question

What should I exercise if my phone freezes when using a certain app?

Starting time, restart the app. If that doesn't aid, then try uninstalling and reinstalling the app. If the problem persists, the app may have a bug, so I would write a report on the App Store and and then delete the app permanently.

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If you're able to unfreeze your phone, information technology'due south a good thought to back it upwardly immediately after doing so. Telephone freezes are typically symptomatic of a larger issue with the telephone, meaning that you lot may lose the data on the phone at some point if you don't back it upwards.
Phones volition often freeze or conduct erratically if exposed to water or a similar liquid. If your phone was recently dropped in (or otherwise exposed to) water, take it to a tech repair centre rather than trying to turn it on.^[10]

One of the reasons that phones freeze is that the phone in question can no longer support the operating organisation, apps, and other data on it. This is often the case with phones that are at to the lowest degree iv years onetime and older.

Virtually This Commodity

Commodity Summary Ten

1. Close the app that keeps freezing.
2. Make sure your telephone is fully charged.
3. Uninstall recently installed apps that proceed freezing.
iv. Restart your telephone.
5. Strength restart your phone if unable to restart.
half dozen. Reset your phone and restore it from a backup.
For more tips, including how to boot your Android phone into recovery mode, read on!

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